Jim McCann is the founder and CEO of 1-800-Flowers. A pioneer in the world of retail, 1-800-Flowers generates more than $2 billion a year in revenue, consists of over a dozen brands, has more than 3,000 employees, and delivers more than 30 million gifts a year. Jim joins Adam to share his journey and his best lessons and advice. Jim and Adam discuss a wide range of topics: entrepreneurship, leadership, career development, marketing, customer centricity, self-deprecation, growth and scale, and much more.