Counterintuitive Advice for Seeking and Offering Apologies with Susan Shapiro

Susan Shapiro is the author of The Forgiveness Tour: How To Find the Perfect Apology. She's an award-winning writer and professor, freelances for the NY Times, Washington Post, WSJ, LA Times, NY Magazine, Salon, Elle, Oprah, Wired & New Yorker online. She's the bestselling author/coauthor of 18 books her family hates like Five Men Who Broke My Heart, Lighting Up, Unhooked, The Bosnia List and her recent memoir The Forgiveness Tour. She lives with her scriptwriter husband in Manhattan and uses her writing/publishing guides The Book Bible and Byline Bible to teach her wildly popular "instant gratification takes too long" courses at The New School, NYU, Columbia University and in private classes & seminars - now online.

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